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Our privacy policy tells you
about our information practices when you provide personal
information to us, whether collected online or offline,
or when you visit us online to browse, obtain information,
or conduct a transaction. Personal information may
include your name, email, mailing and/or business
address, phone numbers, or other information that
identifies you personally. We do not require you to
register or provide personal information to visit
our website.
The policy includes detailed explanations of how we
provide:
Notice of our privacy practices, including Privacy
Act rights
Your choices and preferences
Where to submit inquiries
Web technology (such as cookies) to make the site
operate effectively
Key aspects of our privacy policy include:
We do not sell or rent your personal information to
outside parties.
We do not market other products or services to you
without your consent.
We do not use web analysis tools (e.g., cookies) to
identify you personally without your express consent.
Notice of our privacy practices
Privacy Act Rights
The Palmer Agency follows the privacy requirements
of the Privacy Act, which protects your personal information
that we maintain in what is called a system of records.
A system of records is a file, database, or program
from which personal information is retrieved by name
or other personal identifier. In other words, the
Privacy Act applies when we use your personal information
to know who you are and to interact with you - such
as when you provide information to request a product
or service, register on usps.com, or submit an inquiry
or complaint. The Privacy Act provides comprehensive
protections for your personal information. This includes
how information is collected, used, disclosed, stored,
and discarded.
When we collect and maintain personal information
from you offline, a Privacy Act notice will be provided.
The following is your Privacy Act notice for personal
information collected online:
Privacy Act notice: Your information will be used
to provide you requested products, services, or information.
Collection is authorized by 39 USC 401, 403, &
404. Providing the information is voluntary, but if
not provided, we may not process your transaction.
We do not disclose your information to third parties
without your consent, except to facilitate the transaction,
to act on your behalf or request, or as legally required.
This includes the following limited circumstances:
to a congressional office on your behalf; to financial
entities regarding financial transaction issues; to
a The Palmer Agency auditor; to entities, including
law enforcement, as required by law or in legal proceedings;
to domestic and international customs relating to
outgoing international mail pursuant to federal law
and agreements; and to contractors and other entities
aiding us to fulfill the service (service providers).
Information Collected from Emails and Online Forms
Many of our programs and websites allow you to send
us an email. We will use the information you provide
to respond to your inquiry, provide information, or
to fill your order for postal products and services
in which you have expressed an interest.
Remember that email may not necessarily be secure
against interception. If your email communication
is very sensitive, or includes information such as
your bank account, charge card, or social security
number, you should send it by mail unless the Web
site indicates the particular site is secured.
Information Collected and Stored
Automatically
We automatically collect certain information about
your visit to our Web site. We limit the data collected
to meet specific business needs and to fully protect
your privacy. We thus may know what path(s) you took
on palmeragency.com, but we don't know who you are.
Except for authorized law enforcement investigations,
we do not use this information to identify you personally
without your express consent.
We automatically collect and store the following information
about your visit:
General log information-Internet domain (for example,
"xcompany.com" or "yourschool.edu");
Internet Protocol (IP) address; operating system;
the browser used to access our Web site; the date
and time you access our site; and the pages that you
visited. We use the information to help us make palmeragency.com
more useful to visitors. We use it to learn about
how locations on our site are being used, what information
is of most and least interest, and to ensure palmeragency.com
can interface with the types of technology our visitors
use. We also use the information to tell us of any
possible site performance problems.
Referral and statistical information where we have
links to or from palmeragency.com. Such data may include
aggregate data such as the number of click-throughs
that occurred. It may also include specific data,
such as whether you are a repeat visitor. We collect
this information to know which links and banners are
effective. This explains what information is collected
automatically.
Choice
The Palmer Agency believes in permission-based marketing.
We do not sell, rent, or otherwise provide your personal
information to outside marketers. You will only receive
marketing about products and services of the The Palmer
Agency organization or its partners.
If you are a consumer, we use an opt-in standard.
If you have provided personal information to register
for or purchase a product or service, we will not
use that information to contact you in the future
about another product or service unless you have provided
express consent.
If you are a business, we use an opt-out standard.
We assume you are interested in other products and
services that could aid you in your business, and
so we will provide information to you unless you tell
us you do not want to receive it.
Service Providers
The Palmer Agency enters into relationships with service
providers in order to provide the highest quality
product or service. Service providers may include
an entity that provides assistance for the program,
such as a provider of advertising services; or a partner
for the program. The Palmer Agency holds service providers
to the same rigorous standards of privacy that apply
to the The Palmer Agency Web site, including being
made subject to the Privacy Act and The Palmer Agency
privacy policies. Service providers that have access
to personal information are also subject to security
review.
Access
If you have provided personal information to us, you
may request to review the information that we have
maintained. Please contact the program office that
provided you the product or service, the office that
handled your inquiry, or the privacy office at the
addresses below. We will correct or delete any inaccurate
information upon your request.
Inquiries
We would like to hear from you if you have any questions
or complaints regarding our privacy policy or use
of your information.
Please contact us at admin@palmeragency.com,
or mail us at:
1849
CLAIRMONT ROAD
DECATUR, GEORGIA 30033
PHONE: 404.321.1212
FAX: 404.634.3990
We will investigate and respond to your inquiry. Your
inquiry will be treated confidentially and will be
protected under the Privacy Act.
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